Transparent & Simple Pricing

Simple Pricing. No Hidden Fees. No Long-Term Contracts.

Pick the plan that fits your call volume. Starter includes self-service dashboard and reporting. Business adds 2-hour priority support. Business Plus includes live monitoring and dedicated support.

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Month-to-month
No hidden fees
No long-term contracts
$29
Starting price per month
3
Plans to fit any size
0
Long-term contracts required

Choose Your Plan

Starter is self-service. Business adds 2-hour priority support. Business Plus includes live monitoring and dedicated support. No hidden fees.

Starter
STARTER
$29/month
80 credits/month included
  • 80 credits/month
  • 1 phone number included
  • 120 AI chat messages/day
  • AI Profile with public chat
  • Call logs & basic dashboard
  • Self-service dashboard & reporting
  • 1 concurrent call
  • Basic call recording
  • Email support
Best for: Solo professionals & small teams
Business
BUSINESS
$499/month
1,200 credits/month included
  • Everything in Starter, plus:
  • 1,200 credits/month
  • 3 phone numbers included
  • 1,500 AI chat messages/day
  • AI Workflows & Outbound Calls
  • AI Meeting
  • Advanced analytics & reports
  • CRM integrations (ServiceTitan, Jobber)
  • Priority support (2-hour response)
  • 3 concurrent calls
  • API access
Best for: Growing businesses
Business Plus
BUSINESS PLUS
$999/month
2,500 credits/month included
  • Everything in Business, plus:
  • 2,500 credits/month
  • 10 phone numbers included
  • 3,000 AI chat messages/day
  • AI Video Calling
  • Full CRM integration
  • Custom workflows & automation
  • Dedicated account manager
  • Custom integrations
  • 5 concurrent calls
  • 24/7 dedicated support
Best for: Large teams & enterprises

How Credits Work

Credits are used based on the AI mode your calls use. Different modes have different credit costs per minute:

0.25
Basic AI
0.25 credits
per minute

Simple DTMF menus, basic Q&A

0.5
Smart Hybrid
0.5 credits
per minute

Menu-first with AI fallback

2
Smart Adaptive
2 credits
per minute

Full AI conversation, 200ms latency

2.5
Premium Streaming
2.5 credits
per minute

Real-time streaming, lowest latency

Example Usage (5-minute call):

Basic AI
2 credits
Smart Hybrid
3 credits
Smart Adaptive
10 credits
Premium Streaming
13 credits

Credit Pack Value by Mode

Minutes of talk time per credit pack for each AI mode:

$10 Pack (75 credits)
Basic AI:300 min (5.0 hrs)
Smart Hybrid:150 min (2.5 hrs)
Smart Adaptive:38 min (0.6 hrs)
Premium Streaming:30 min (0.5 hrs)
$25 Pack (200 credits)
Basic AI:800 min (13.3 hrs)
Smart Hybrid:400 min (6.7 hrs)
Smart Adaptive:100 min (1.7 hrs)
Premium Streaming:80 min (1.3 hrs)
$100 Pack (800 credits)
Best Value
Basic AI:3,200 min (53.3 hrs)
Smart Hybrid:1,600 min (26.7 hrs)
Smart Adaptive:400 min (6.7 hrs)
Premium Streaming:320 min (5.3 hrs)

Credit Upgrade Packages

Purchase additional credits anytime. Credits never expire.

Bonus Credits Program

1st
40% Bonus
First-time buyers
2nd-4th
30% Bonus
Subsequent purchases
5th+
0% Bonus
Regular pricing
$10
75 Credits
$0.133 per credit
Bonus Credits Program
1
First Purchase
+30 bonus
105 total
2-4
Subsequent
+22 bonus
97 total
Credits never expire
Instant activation
Use across all phone numbers
$25
200 Credits
$0.125 per credit
Bonus Credits Program
1
First Purchase
+80 bonus
280 total
2-4
Subsequent
+60 bonus
260 total
Credits never expire
Instant activation
Use across all phone numbers
Best Value
Save $67 vs buying smaller packs
$100
800 Credits
$0.125 per credit
Bonus Credits Program
1
First Purchase
+320 bonus
1120 total
2-4
Subsequent
+240 bonus
1040 total
Credits never expire
Instant activation
Use across all phone numbers

Workflow Service Packages

Premium implementation, not support dependency. Delivered by senior operators.

This is a separate, custom professional-services engagement — not a subscription plan upgrade. It's billed on its own and priced well above the plans above because it includes hands-on setup and ongoing workflow engineering by our team, not just software access.

Setup
$5,500
one-time
Complete AI voice system setup and configuration
  • Business knowledge ingestion
  • Voice & script tuning
  • Call routing + escalation logic
  • Go-live walkthrough
Most Chosen
3 Months
$9,850
per month
Custom business sales workflow with full integration support
  • Calendar + CRM connect
  • Custom API + webhook wiring
  • Form & lead-source mapping
  • Field-service tool sync
6 Months
$14,850
per month
Extended business sales workflow with ongoing optimization
  • Monthly script + flow tuning
  • Conversion review
  • New objection handling
  • Quarterly business review
12 Months
$24,750
per month
Long-term partnership with comprehensive support
  • Multi-location call trees
  • Custom AI personas
  • Bespoke automation builds
  • Dedicated solutions engineer

ROI Calculator

See how much you'll save with Kestrel AI

Calculate Your Savings

Traditional Receptionist

Annual salary:$42,000
Benefits (20%):$8,400
Payroll taxes:$3,200
Turnover cost (avg.):$3,000
Lost revenue (missed calls):$18,000
Total Annual Cost:$74,600

Kestrel AI (Business Plus Plan)

Monthly cost:$999
Annual cost:$11,988
Setup packages:$850
Benefits/taxes:$0
Lost revenue:$0
Year 1 Total Cost:$12,838
Estimated Year 1 Savings
~$61,800

$74,600 traditional receptionist cost minus $12,838 Kestrel Business Plus Year 1 cost (including the $850 one-time setup fee), based on the assumptions above. This is a projection, not a guarantee — actual savings depend on your call volume, staffing costs, and capture rate.

Kestrel billing also scales with usage (credit consumption and optional add-on packs) — see plan details above for what varies by call volume.

Compare to Alternatives

How Kestrel pricing stacks up against other options

SolutionMonthly CostAnnual CostAvailabilitySetup Time
Kestrel AI (Business Plus)$999$11,988+24/7/365Managed setup
Full-Time Receptionist$4,467$53,60040 hrs/week2-4 weeks
24/7 Call Center$5,000-8,000$60,000-96,00024/74-8 weeks
Offshore Service$1,500-3,000$18,000-36,00024/72-3 weeks
DIY AI (VAPI/Bland)$800-1,200$20,000-35,00024/74-6 weeks

Annual cost is plan price only; setup packages are one-time fees priced separately.

DIY AI total cost of ownership varies by development time, integrations, and maintenance.

Pricing FAQs

Common questions about Kestrel pricing

We never cut off service. If you exceed your monthly credit allowance, additional credits are billed at your plan's overage rate. We'll also notify you and recommend upgrading to a higher tier if it makes financial sense. Most companies stay within their plan limits.
No. All plans are month-to-month with no long-term commitments. You can cancel anytime. We believe in earning your business every month through great service, not locking you into contracts.
Professional installation and setup is a one-time $850 fee, or $1,485/month for 3 months if you want hands-on support included during onboarding. For larger, multi-location deployments, we also offer custom Workflow Service packages starting at $5,500 — see the Workflow Service Packages section above for details. Support after setup follows your plan tier: Starter uses self-service dashboard and reporting, Business includes 2-hour priority support, and Business Plus includes live monitoring and dedicated support.
The Starter plan is currently $29/mo promotional pricing (regularly $99/mo) with 80 credits included monthly — perfect for solo professionals. It includes a dedicated phone number, basic AI answering, and a self-service dashboard with reporting. Upgrade anytime as your business grows.
Yes. Pay annually and save 10% on any plan: Starter ($34.80/yr savings), Business ($598.80/yr savings), or Business Plus ($1,198.80/yr savings). Contact sales for annual pricing details or to upgrade mid-cycle.
We accept all major credit cards (Visa, Mastercard, Amex, Discover), ACH bank transfers, and wire transfers. Payment is processed on the 1st of each month. We can also invoice for Enterprise customers.
We offer a satisfaction-focused refund policy. Contact us within 60 days if you are not happy with the service and we will review your account for a refund. Setup fees are non-refundable because the setup work is completed upfront.
Everything you need is included: AI answering within your credit allowance, call recordings and transcripts, emergency routing, and appointment booking. ServiceTitan/Jobber integrations are in development and not yet included. Starter includes self-service dashboard and reporting. Business adds 2-hour priority support. Business Plus adds live monitoring and dedicated support. The only additional cost is if you exceed your monthly credit limit. Setup packages are one-time fees.
A full-time receptionist typically costs tens of thousands per year in salary and benefits for limited hours. Kestrel provides AI answering at a fraction of that cost with month-to-month flexibility. Actual savings depend on your call volume and staffing costs.
Yes, anytime. Upgrades take effect immediately. Downgrades take effect at the start of your next billing cycle. We'll help you choose the right plan based on your actual call volume and recommend adjustments as your business grows.

Ready to Get Started?

Capture every call with AI answering and reduce staffing overhead. Month-to-month plans with no long-term contract.

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No long-term contracts • Cancel anytime • 80-2,500 credits included monthly depending on plan

Sources & References

[1]Plan pricing: Kestrel AI Starter ($29/mo), Business ($499/mo), Business Plus ($999/mo) plus one-time setup packages
[2]Support tiers: Starter includes self-service reporting; Business includes 2-hour priority support; Business Plus includes live monitoring and dedicated support
[3]Comparison costs: Human receptionist and call-center costs vary by region, hours, and benefits; DIY AI costs vary by development and maintenance time

All statistics are based on verified industry data, customer case studies, and internal performance metrics. Calculations show methodology transparently. Customer data is anonymized or used with explicit permission.