Private BetaInvite only. 3 spots daily.
Every missed call at a service business costs between $150 and $1,400 in lost revenue. Most businesses miss 30–50% of after-hours calls because a human receptionist can't work 24/7. An AI receptionist solves this without adding headcount.
After-hours calls convert 3x higher when answered live. Traditional answering services take messages but don't book appointments. Voicemail captures only 20% of callers. Hiring a second shift costs $45,000–$65,000/year fully loaded. AI receptionists can answer, qualify, book, and route calls end-to-end at a fraction of the cost.
An AI receptionist is a voice AI agent that answers your business phone, holds natural conversations, and performs actions like booking appointments, routing emergencies, and capturing leads.
Unlike old IVR systems that say "press 1 for sales, press 2 for support," an AI receptionist greets callers naturally: "Hi, this is Kestrel for [Company Name]. How can I help you today?"
| Capability | What It Does |
|---|---|
| Answer calls 24/7 | No missed calls, nights, weekends, holidays |
| Natural conversation | Callers speak normally, no menus |
| Appointment booking | Syncs with your calendar |
| Emergency routing | Dispatches urgent calls to on-call staff |
| Lead capture | Collects name, address, service need |
| CRM sync | Pushes data to ServiceTitan or Jobber |
| Call transcripts | Records every call with searchable text |
| Multi-channel | Same AI handles website chat, forms, profile card |
KestrelVoice is an AI voice operations platform with a 200ms response time, built for service businesses.
Prerequisites:
| Plan | Monthly Cost | Credits | Concurrent Calls | Best For |
|---|---|---|---|---|
| Starter | $29 | 80 | 1 | Solopreneurs, side businesses |
| Business | $499 | 1,200 | 3 | Small service businesses with CRM needs |
| Business Plus | $999 | 2,500 | 5 | Multi-location teams, custom workflows |
Sign up at kestrelvoice.com/signup and choose your plan. KestrelVoice is currently in private beta with invite-only access and 3 new spots opened daily.
Open kestrelvoice.com/settings/ai-agent and configure:
| Call Mode | Cost Per Minute | Best For |
|---|---|---|
| Gather | 0.25 credits | Simple Q&A, message taking |
| Hybrid | 0.5 credits | Mixed interactions |
| Adaptive | 2.0 credits | Smart routing + AI (recommended) |
| Streaming | 2.5 credits | Real-time AI, lowest latency |
Set your business hours at kestrelvoice.com/settings/business-hours. Configure your voice, greeting, and personality at kestrelvoice.com/onboarding/personal/ai-profile. Add emergency keywords (e.g., "gas leak," "no heat," "flooding") for automatic dispatch.
Open kestrelvoice.com/settings/phone-numbers.
Option A: Purchase a new local number in your service area.
Option B: Forward your existing business line to your KestrelVoice number. See the forwarding guide at kestrelvoice.com/settings/call-forwarding.
Set fallback behavior at kestrelvoice.com/settings/fallback (e.g., transfer to human, voicemail, or SMS alert). Enable notifications at kestrelvoice.com/settings/notifications so your team receives alerts for missed calls, voicemails, and booked appointments.
Open kestrelvoice.com/settings/test-call.
Pro tip: After applying a template, always run a Test Call to verify the AI behavior matches your business.
Use the HVAC template with seasonal greeting, dispatch scheduling, and emergency routing for heating, cooling, and maintenance calls. Emergency keywords: "no heat," "AC not working," "gas leak."
Use the Plumbing template with leak triage, appointment booking, and emergency flooding/gas leak dispatch.
Use the Electrical template for service call scheduling, emergency power outage routing, and troubleshooting triage.
Use the Dental template with warm professional greeting, cleaning/exam/procedure scheduling, and insurance questions.
Use the Legal template with intake screening, consultation booking, and conflict checks.
Use the Medical template for HIPAA-compliant greeting, appointment scheduling, and office hours. Note: no medical advice.
Use the Restaurant template for menu Q&A, reservation booking, and dietary options.
Use the Property Management template for tenant inquiries, maintenance requests, and tour scheduling.
Use the Auto Repair template for service appointment booking, vehicle issue triage, and parts availability inquiries.
Use the Salon template for appointment scheduling, service menu inquiries, and stylist availability checks.
Use the Personal Assistant template for calendar management, message taking, and call screening for individuals and executives.
| Option | Monthly Cost | 24/7 Availability | Books Appointments |
|---|---|---|---|
| Human receptionist | $3,800–$5,400 | No | Sometimes |
| Traditional answering service | $400–$800 | Yes | Rarely |
| Voicemail | $0 | No | No |
| KestrelVoice AI | $29–$999 | Yes | Yes |
Example: Average service call value $400, missed calls per month 40, capture rate improvement with AI 60%.
Recovered revenue: 40 × 0.60 × $400 = $9,600/month
AI receptionist cost: $499/month
Net benefit: $9,101/month
Note: Actual values vary by business. Use your own metrics for accurate ROI calculation.
KestrelVoice integrates with ServiceTitan and Jobber to automatically create jobs, sync customer data, and push appointment details into your existing workflow. See kestrelvoice.com/integrations.
ServiceTitan and Jobber integrations are included on the Business plan ($499/mo) and above.
KestrelVoice is not just a phone answering tool. The same AI configuration powers:
Your customers interact through multiple channels. One AI configuration ensures consistent responses across all of them. Learn more at kestrelvoice.com/business.
With KestrelVoice, you can configure your AI agent in 10 minutes. Full activation, including phone number provisioning and call forwarding, typically takes up to 48 hours.
No. The setup is entirely no-code. You choose an industry template, customize your greeting and business hours, and get a phone number through the dashboard.
Yes. You configure emergency keywords (e.g., "gas leak," "no heat") and the AI will route those calls to your on-call technician or emergency line.
Plans start at $29/month for Starter, $499/month for Business, and $999/month for Business Plus. All plans include monthly credits.
Yes. The Business and Business Plus plans include CRM integrations with ServiceTitan and Jobber.
You configure fallback behavior, which can include transferring to a human, taking a voicemail, or sending an SMS alert to your team.
Yes. You can forward your existing number to your KestrelVoice number. The forwarding guide is available at kestrelvoice.com/settings/call-forwarding.
KestrelVoice responds in approximately 200ms, depending on the selected call mode.
An AI receptionist is no longer a complex engineering project. With KestrelVoice, you can configure a 24/7 AI voice agent in 10 minutes, integrate it with your field-service CRM, and start recovering revenue from missed calls within 48 hours.
Ready to stop missing calls? Sign up at kestrelvoice.com/signup and set up your AI receptionist today.
Need help with a custom workflow? Book a setup call at kestrelvoice.com/calendar.
KestrelVoice is an AI voice operations platform designed for service businesses. Our platform handles incoming calls 24/7, books appointments, routes emergencies, and integrates with your existing tools.